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Frequently Asked Questions

Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we are here to put your mind at ease.


As soon as you are sure which dates you wish to travel, we would advise you to make your reservation. During traditionally busy periods (Eid, Christmas, Easter, Summer or any local events/festivals around the world), we would book as early as possible. To obtain the lowest airfare must be book within 14 days or more in advance.
Most of the tickets these days are restricted or non-refundable. Unless you purchase an unrestricted airline ticket.
Call 06 7443639 or 06 7448444 or e-mail us at with the following details. 1. Full passenger name(s) as per your passport (with only your First and Family name) 2. Dates you wish to travel (let us know if you have any flexibility) and how long you want to stay. 3. Contact number in UAE and destination.
A frequent flyer number is the account number that the airline of your choice provides you to accumulate miles every time you travel.
This depends. Some 'special offers' require payment to be made at the time of booking. Some other fares could be paid a few days after the reservation is done. Travel Tip - Pay early. We issue the ticket early and you avoid possible fare increases.
The ticket has to be unused in order to change destination. Depending on the type of ticket you have you can change the destination.
Unfortunately senior citizens do not have any discount anymore.
� By Cash � By Credit card (Visa, Master Card)
Name changes are not allow in any circumstances. Once the ticket is issue the name can't be changed.
If you are not a citizens of that country you cannot travel with a one way ticket. You need to have round-trip ticket.
Minors between the ages of 7-12 years old could travel alone with an escort service offered by the airline of your choice. There may be an extra charge by the airline.
Yes, you can. However, Airlines will charge an extra fee for each luggage you bring.
You must cancel or change your reservation at least 48-24 hours in advance from the date of departure. If changes are not done within the time limit the ticket will not have any value and can't be used.
Every Airlines has a different pricing. Hence depending where you traveling to and on which Airlines, the penalty fee varies.
Travel insurance is recommended for all Travel Center travelers and these should be purchased at least 48 hours prior to your trip.
At a minimum, your travel insurance should be 'comprehensive', providing cover against personal accident, death, medical expenses, emergency repatriation and personal liability. We also strongly recommend it covers cancellation, curtailment and loss of luggage and personal effects.
We always recommend that the passengers check with the respective Embassy as visa rules can change without warning. Embassy websites will always have information about requirements, visa costs and will provide the required forms.
Travel Center Consultants can provide one with information to obtain other countries visas. However for the actual application of visas, one has to contact the respective Embassy.
Most international airlines flying in to UAE airports require an OK to Board confirmation from the Airlines before they allow a passenger to board the aircraft.